Resolution payments under the Youpla Support Program

Location: ACT, NSW, VIC, SA, WA, QLD, NT, TAS

Agency: National Indigenous Australians Agency

Opened: Jul 01, 2024

Closing: Jun 30, 2026

251002 - Indigenous Communities
# Resolution Payments Under the Youpla Support Program **Opportunity Name:** Resolution payments under the Youpla Support Program **Administering Agency:** National Indigenous Australians Agency (NIAA) **Program Overview:** This grant opportunity is part of the Australian Government's Youpla Support Program, an enduring resolution established on 8 February 2024. The program addresses the significant cultural, emotional, and financial harm inflicted upon First Nations people by the collapse of the Youpla Group (formerly Aboriginal Community Benefits Fund), a funeral insurance provider that entered liquidation in March 2022. The program aims to provide a **Resolution Payment** to eligible individuals to mitigate these impacts. **Funding Structure:** Eligible Persons will primarily receive a Funeral Bond (procured by NIAA) as the default option. Beneficiaries retain the right to opt-out and instead receive a Cash Payment, which is delivered as a grant. **Eligibility Criteria:** To be considered eligible for a Resolution Payment, an individual must meet one of the following criteria: * Held a Youpla Group policy that was active on or after 1 August 2015. * Was awarded an unpaid determination in their favour against the Youpla Group by the Australian Financial Complaints Authority (AFCA). **Selection Process:** This is a **Demand-Driven** program, meaning all eligible applicants meeting the criteria will receive support. **Application Process:** Services Australia will manage the processing of Resolution Payments through a customer-assisted approach, involving both inbound and/or outbound contact. Refer to Section 7 of the Grant Opportunity Guidelines for detailed application instructions. **Total Available Funding:** Not specified. **Keywords:** Indigenous Communities, First Nations, Youpla Group, Funeral Insurance, Financial Support, Resolution Payment, Funeral Bond, Cash Payment, Aboriginal Community Benefits Fund, NIAA, Services Australia, Compensation, Social Justice, Australian Government Grants.