ICT Managed Services

### 🌐 Tender Overview Westernport Water is inviting proposals for **ICT Managed Services** (Tender ID: 2026002). This procurement aims to secure a qualified partner to oversee the ongoing management, support, and maintenance of the organization's ICT infrastructure and systems. ### 🛠 Scope of Work The successful supplier will be responsible for: * **Infrastructure Management:** WAN/LAN, server, and endpoint monitoring. * **Technical Support:** Provision of communication services and general technical assistance. * **System Maintenance:** Software and firmware patching and updates. * **Operational Efficiency:** Ensuring the reliable, secure, and efficient operation of the entire Westernport Water ICT environment. ### 📋 Eligibility & Requirements * **Registration:** This opportunity is restricted to suppliers registered on the **e-Services Register** and the **Digital Marketplace** under the 'Managed Services' category at the time of release. * **Briefing Session:** An optional briefing session will be held via MS Teams on **18 March 2026 at 10:00 am**. Interested parties must pre-register via the 'Buying for Victoria' portal by **16 March 2026, 5:00 pm**. ### 🔍 Keywords ICT Managed Services, IT Infrastructure, Managed IT Support, WAN/LAN Management, Server Monitoring, Endpoint Security, Westernport Water, Victorian Government Procurement, Digital Marketplace, IT Maintenance.