Newcastle Civic Theatre Ticketing System Solution, Implementation and Support and Maintenance

### 🎟️ Tender Overview: Civic Theatre Newcastle Ticketing System Newcastle City Council is seeking proposals for the **implementation, support, and maintenance of a white-labelled ticketing system** for the Civic Theatre Newcastle (CTN). This project aims to modernize ticketing operations across the Civic Theatre, Playhouse, and City Hall venues. #### 🎯 Project Scope & Objectives The successful bidder will provide a robust, integrated ticketing solution capable of: * Supporting both internal events and third-party hirer events. * Seamless integration with the CTN website and existing marketing automation platforms. * Enhancing the end-to-end customer journey. * Providing advanced operational insights and reporting capabilities. #### 📋 Key Requirements * **Scheme Membership:** Bidders must be members of the **ICT Services Scheme (SCM0020)** to be eligible for this contract. * **Documentation:** Submissions must include fully completed Tender Schedules and the mandatory Requirements Response (Excel file). * **Compliance:** The solution must adhere to specific data and security standards (SC-8). #### 🏢 About the Buyer This tender is issued by **Newcastle City Council** in New South Wales. The council manages various cultural and civic assets, requiring high-performance digital solutions to maintain operational efficiency. #### 🔍 Search Keywords #TicketingSystem #CivicTheatreNewcastle #ICTServices #SCM0020 #NewcastleCityCouncil #SoftwareImplementation #EventManagement #CloudSolutions #Tender2026