Operation and Management of Bay Pavilions Aquatic Centre, Moruya War Memorial Swimming Pool and Nar

Summary and scope

Eurobodalla Shire Council (‘Council’) is issuing this open Request for Tender (RFT) for the provision of the following scope of work:1. The management and operation of Bay Pavilions aquatic and fitness (gym) facilities.2. The provision of food and beverage services for the Bay Pavilions, including the café, poolside canteen and meeting room catering.3. The management and operation of Moruya War Memorial Swimming Pool, Narooma Swimming Pooland facilitation of access to other on-site facilities (meeting room and kiosk).Council has identified three separable packages, as identified above, with Tenderers able to submit a Tender to provide singular package(s) and/or bundle of packages. Further details on the bundles of packages are included within the scope.What’s important to us?Council is looking for a suitably experienced contractor(s) to undertake the management and operation of its aquatic facilities and associated services. The key objectives for Council are to ensure that it is achieving best value for money from its aquatic facilities contract(s) and to ensure that more specialist and/or locally based providers are able to submit viable tender offers. It is also a key requirement for the procurement process that the Bay Pavilions Aquatic Centre attracts a provider that will ensure the facility retains its premier, five-star status. Council has therefore elected to offer separable packages so that tenderers may submit for one or more individual packages or bundles, aiming to balance simplicity and operational efficiency. The details on the separable packages are included within the Scope.Why should you bid?This is an opportunity to partner with Eurobodalla Shire Council on a long-term contract (four years, with two three-year extension options) to manage and operate a partial or full portfolio of high-profile aquatic facilities, including the Bay Pavilions Aquatic Centre, Moruya War Memorial Swimming Pool and Narooma Swimming Pool. The separable packaging approach enables Tenderers to bid for a single package or propose an efficient bundled offer, creating a genuine pathway for specialist and locally based operators as well as larger providers. The successful provider(s) will have the ability to drive service quality, customer experience and participation outcomes for residents and visitors, with scope to propose innovations and improvements to enhance the facility offering and grow revenue within a supportive Council partnership.