P721 –KidSafe Connect Service Reimagination Strategy Partner

### 📋 Tender Overview The Department for Child Protection (DCP) in South Australia is inviting proposals for a **Service Reimagination Strategy Partner** under the KidSafe Connect (KSC) Program (Tender ID: DCP058602). This initiative is a critical component of the department's digital transformation, aimed at modernizing how child protection services are delivered and accessed while maintaining the highest standards of safety for children and families. ### 🎯 Scope and Objectives The selected partner will provide expert consultancy to guide the KSC program through complex, multi-stakeholder environments. Key deliverables include: * **Discovery & Assessment:** Conducting current state analysis. * **Strategy Development:** Creating a comprehensive service reimagination strategy. * **Roadmapping:** Developing a practical implementation roadmap. * **Technical & Risk Planning:** Defining data interoperability, information flows, and risk controls. * **Experience Optimization:** Enhancing customer and user experience capabilities. ### 📅 Key Information * **Industry Briefing:** A session is scheduled for **7 May 2026 at 3:00 PM**. Interested parties must register by emailing **DCPtenders@sa.gov.au** by COB **30 April 2026** to receive the MS Teams link. * **Category:** Information technology consultation services. * **Location:** South Australia. This opportunity is ideal for consultancy firms with proven experience in large-scale digital transformation and service design within the public or social services sector. Interested bidders should focus on demonstrating their ability to manage complex stakeholder landscapes and deliver user-centric digital solutions.