AUSTRALIA · TENDER
Integrated ICT Service Delivery
🏛️ Tender Opportunity: Integrated ICT Service Delivery for DPLH The Department of Planning, Lands and Heritage (DPLH) is seeking proposals from a single Contractor to provide comprehensive, high-quality, and customer-focused Integrated ICT Service Delivery. This procurement is crucial for enhancing the Department’s ICT maturity through robust process implem…
Key facts
- Buyer
- Department of Planning, Lands and Heritage
- Location
- Perth Metropolitan
- Status
- Closed
- Opened
- Not provided
- Closed
- 26 Mar 2026
- Decision
- Not provided
- Categories
- Information technology service delivery - 100%
Summary and scope
The The Department of Planning, Lands and Heritage Department requires the services of a single Contractor to work with the Department’s ICT personnel and deliver a high-quality, customer-focused service. The proposed ICT Integrated Services Delivery model, which aligns with Information Technology Infrastructure Library (ITIL) V4, will facilitate knowledge sharing and contribute to increasing the Department’s ICT maturity in respect of processes and knowledge management. The model will provide business-as-usual (BAU) support while offering the flexibility to scale service capacity up or down in line with the Department’s transformation journey.
Source and freshness
Source update date not provided
Information shown is sourced from public opportunity records.