Request for Information - Comcover Claims Management Transition Project

Location: Canberra, ACT

Buyer:

Opened: Apr 23, 2026

Closing: May 22, 2026

Software
### 📋 Tender Overview The Department of Finance is issuing a Request for Information (RFI) regarding the **Comcover Claims Management Transition Project**. This market engagement seeks to identify modern, Commercial Off-The-Shelf (COTS) solutions for claims management and insurance administration. ### 🎯 Project Scope & Objectives Finance is looking to understand the current market landscape for SaaS-based insurance and risk management platforms. Key areas of interest include: * **Market Capabilities:** Identifying what is possible with modern claims management and risk SaaS products. * **Standardization:** Determining common 'out-of-the-box' features available in the current market. * **Integration:** Exploring product patterns for integrated claims, insurance, risk, and reporting solutions. * **Development Constraints:** Assessing realistic delivery models that minimize or eliminate the need for custom development. ### 💡 Important Notes * **Nature of Engagement:** This is an RFI process only. It is not a formal tender and does not solicit binding offers. * **Target Audience:** Suitably qualified and experienced vendors with expertise in insurance administration systems. * **Keywords:** #ClaimsManagement #InsuranceTech #SaaS #RiskManagement #DepartmentOfFinance #Comcover #GovernmentProcurement #SoftwareSolutions