Provision of Managed Email Security and Support Services

🛡️ Tender Overview: Managed Email Security and Support Services Health Support Services (HSS), acting on behalf of the WA Health system, is seeking a qualified provider to deliver enterprise-wide managed email security and support services. This critical procurement aims to secure approximately 70,000 Microsoft 365-hosted mailboxes across 54 distinct WA Health email domains. 🎯 Scope of Work & Requirements This project is driven by the need to replace an aging email gateway environment, address evolving cyber threats, and improve automated threat-response capabilities. The successful vendor will provide a comprehensive managed service, including: Core Security: Inbound/outbound email filtering, URL inspection, and rewriting. Authentication: Management of DMARC, DKIM, and SPF protocols. Threat Protection: Targeted Attack Protection (TAP), phishing protection, and user-reporting mechanisms. Operational Support: Threat response workflows, security awareness training, phishing simulations, and advanced analytics/reporting. 🏢 Organizational Context The selected solution must align with the WA Health cyber security strategy, mitigate operational risks, and ensure compliance with mandatory ICT governance and cloud security standards. 📅 Key Information Tender ID: HSS202615887 Closing Date: June 19, 2026, at 11:00 AM (AWST) Region: Statewide (Western Australia) Keywords: Managed Email Security, Microsoft 365 Security, Cyber Security, Threat Protection, WA Health, ICT Procurement, DMARC, Phishing Simulation, Email Gateway.