Provision of Managed Email Security and Support Services

### 🛡️ Tender Overview Health Support Services (HSS), acting on behalf of the Western Australia (WA) health system, is seeking proposals for the **Provision of Managed Email Security and Support Services**. This procurement aims to secure approximately 70,000 Microsoft 365-hosted mailboxes across 54 distinct WA Health email domains. ### 🎯 Scope and Requirements The project is driven by the need to replace an aging email gateway environment, address evolving cyber threats, and improve automated threat-response capabilities. The successful vendor will provide an enterprise-wide managed service, including: * **Core Security:** Inbound/outbound filtering, URL inspection, and email authentication (DMARC, DKIM, SPF). * **Threat Protection:** Targeted Attack Protection (TAP), phishing protection, and user-reporting mechanisms. * **Operational Support:** Threat response workflows, security awareness training, and phishing simulations. * **Analytics:** Comprehensive reporting, dashboards, and organizational insights. ### 🏢 Organization and Location This initiative is managed by **Health Support Services (HSS)** in Western Australia. The service is intended to support the broader WA Health cyber security strategy, ensuring compliance with mandatory ICT governance and cloud security standards. ### 🔑 Key Search Keywords * Managed Email Security * Microsoft 365 Security * Cyber Security Services * Phishing Protection * WA Health Procurement * Enterprise Email Filtering * Threat Response Interested parties are encouraged to review the full tender documentation to ensure alignment with the mandatory ICT governance requirements and the specific technical needs of the WA health system.