AUSTRALIA · TENDER
IW2020-10136: Request for Information (RFI) for Customer Billing and Account Management Services
🏢 Tender Overview Icon Water is initiating a procurement process to identify a service provider for customer billing and account management services. This tender aims to transition these critical business functions from the current incumbent provider to a new partner capable of delivering high-quality utility billing and customer support solutions. 📋 Scope…
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Key facts
- Buyer
- Icon Water Limited
- Status
- Closed
- Opened
- Not provided
- Closed
- 02 Mar 2020
- Categories
- Utility Billing Services, Account Management, Business Process Outsourcing, Customer Relationship Management, Utility Infrastructure Services
Summary and scope
Icon Water currently has customer billing and account management services delivered by its incumbent service provider. Further information regarding the current arrangements and our planning for meeting...
Source and freshness
Source update date not provided
Information shown is sourced from public opportunity records. Official buyer documents and addenda take precedence for deadlines, eligibility and submission requirements.