Cultural Facilities Corporation Customer Relationship Management Solution

### 🏢 Tender Overview The **Cultural Facilities Corporation (CFC)** is inviting expressions of interest for the procurement and implementation of an end-to-end **Customer Relationship Management (CRM) Solution**. This project aims to modernize the organization's data management and customer engagement capabilities. ### 🎯 Scope and Requirements The CFC requires a robust CRM solution that offers flexibility in its deployment. Bidders must propose a solution that meets one of the following criteria: * **Integration-Focused:** A CRM that integrates seamlessly via API, webhook, or middleware with existing ticketing systems (Nliven and Humanitix) and business systems (Sage 300). * **All-in-One Platform:** A unified platform that combines CRM and ticketing functionality, while maintaining the capability to integrate with existing business systems like Sage 300. ### 📍 Location and Eligibility This opportunity is based in the **Australian Capital Territory (ACT)**. Interested vendors should demonstrate expertise in CRM implementation, API integration, and familiarity with ticketing and financial management software ecosystems. ### 🔑 Keywords #CRM #CustomerRelationshipManagement #SoftwareProcurement #ITServices #TicketingSystems #APIIntegration #ACTGovernment #CulturalFacilitiesCorporation #Sage300 #Nliven #Humanitix