Business Process Management (BPM) Platform for Revenue NSW

### 📋 Opportunity Overview Revenue NSW is seeking a secure, scalable, and user-friendly **Business Process Management (BPM) Platform** under Opportunity ID **RNSW/4934**. The primary objective is to implement a solution that provides a comprehensive virtual representation of business processes while facilitating continuous improvement, analysis, and optimization. This platform is intended to align with industry best practices and the agency's strategic objectives. ### 🛠 Key Requirements & Scope The scope involves the delivery of a BPM solution capable of effective process management. A critical mandatory requirement is membership in the **ICT Services Scheme (SCM0020)**. Bidders must demonstrate capabilities in methodology, risk management, and organizational capacity. The evaluation will also consider financial capacity, compliance, experience, and price. ### 🏢 Issuing Organization The tender is issued by **Revenue NSW**, part of the NSW Government, and is applicable across **all regions** of New South Wales. This is an open Request for Tender (RFT) specifically for Information and Technology services. ### 🎯 Desired Outcomes The successful provider will deliver a platform that enables Revenue NSW to visualize and optimize its business workflows. Key deliverables include the software solution and associated documentation as outlined in the RFT package. ### 🔍 Search Keywords Business Process Management, BPM, Revenue NSW, ICT Services Scheme, SCM0020, Process Optimization, Workflow Automation, NSW Government Tender, Information Technology.