User Behaviour Analytics (UBA) Tool

### 🛡️ Opportunity Overview Service NSW is seeking a qualified provider to deliver, implement, and support a comprehensive **User Behaviour Analytics (UBA) Tool**. This initiative is managed by the Service NSW Cyber Security team to enhance their monitoring and threat detection capabilities. The contract covers the full lifecycle of the solution, from initial delivery to ongoing technical support. ### 📋 Key Requirements & Scope Bidders must provide a solution that aligns with the detailed **Statement of Requirements** provided in the tender documentation. Evaluation will be based on several critical factors, including technical capability, methodology, organizational capacity, price, innovation, and past experience. Compliance with standard government terms and conditions is mandatory. ### 🏛️ Issuing Organization The tender is issued by **Service NSW**, a key government agency in New South Wales. The opportunity is open to all regions, though it is specifically targeted at enhancing the agency's internal cyber security infrastructure. ### ✅ Qualifications & Membership A critical mandatory requirement for this tender is membership in the **ICT Services Scheme (SCM0020)**. Applicants must be registered under this mandated scheme to be eligible for the contract award. Documentation must be submitted using the provided templates, including the Pricing Template and Returnable Schedules. ### 🎯 Desired Outcomes The primary goal is the successful deployment of a robust UBA tool that integrates seamlessly into the Service NSW environment, providing actionable insights into user activities to mitigate security risks. ### 🔍 Search Keywords User Behaviour Analytics, UBA, Cyber Security, Software Licensing, ICT Services Scheme, SCM0020, Service NSW, Threat Detection, Information Technology.