TR-0581 Prov. of Services for Active Management of Council CCTV, Access Control & Security Programs

Summary and scope

The City Safe Program was launched in June 1995 with the aim of enhancing the public safety and well-being of the citizens and visitors to the Toowoomba Regional Council (Council). The City Safe camera system monitors activities in the city including streets, footpaths, car parks and civic buildings within the City of Toowoomba. The system has grown to include more than a hundred digital CCTV cameras including live interaction multiple between Police, Council, licenced venues and other stakeholders from a central control room (City Watch Program). In recent years, Council has rapidly expanded its CCTV system to include public and corporate sites from all over the region, including, offices, depots, waste stations, parks etc, to consist of many hundreds of cameras. In addition to CCTV, Council has invested heavily in electronic access control and security systems for many of its Corporate and Civil assets across the region. Whilst not yet truly interoperable, Council recognises that CCTV, Access Control, Electronic Security and Physical Patrol Services will operate more efficiently if monitored and operated from within the one control facility. Council recognises that each program can offer complimentary assistance to the other, improving Council’s ability to monitor and protect its private and public assets and to continue to increase the liveability of Toowoomba. Council is seeking a contractor whom shares its vision to efficiently migrate the operation of its technologies into one control facility.