AUSTRALIA · TENDER

LG/314/1185/21/071 Request for Information - CXP Customer Technology Eco-System

This Request for Information (RFI) relates to an integrated eco-system of customer technology solutions. The Council of the City of Gold Coast (City) is seeking input from industry to understand the range of suppliers and market offerings available that can help the City leverage innovative technologies, solutions and methodologies for solving complex busine…

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Key facts

Buyer
City Of Gold Coast
Buyer address
Holden Pl, Bundall, Queensland 4217, Australia
Status
Closed
Opened
12 Oct 2021
Closed
08 Nov 2021
Decision
21 Nov 2021
Categories
IT & Telecomms

Summary and scope

This Request for Information (RFI) relates to an integrated eco-system of customer technology solutions. The Council of the City of Gold Coast (City) is seeking input from industry to understand the range of suppliers and market offerings available that can help the City leverage innovative technologies, solutions and methodologies for solving complex business problems around managing customer information and customer experience. This RFI will assist the City by informing the future development of sourcing strategies for Customer experience related products and services.

Source and freshness

Source update date not provided

Information shown is sourced from public opportunity records. Official buyer documents and addenda take precedence for deadlines, eligibility and submission requirements.