Managed Security Services

Summary and scope

Ipswich City Council (Council) has been operating with a managed security services for SOC and SIEM and is now looking to expand these services to cover digital and cyber security services. Following the implementation of an ISO27001 aligned Information Security Management System Council is seeking to improve its security policy and governance, including; • Stopping malware such as viruses, worms, Trojans, spyware, adware, bots, zero-day threats and rootkits; • Prevention of security outbreaks thus reducing administrative overhead; • Provide application and threat control beyond the capabilities of the Windows platform; • Provide ongoing visibility of the Customer’s threat landscape and security posture through real time, or near real time, dashboards and regular reporting in relation to the Services; • Protect the confidentiality, availability and integrity of the Customer’s assets; and • Protect the privacy of the Customer’s (and its users’) personal data, vulnerability status, attack status and security posture. The Customer has issued this Invitation to Offer with the objectives of: • Outline the requirements to assist qualified organisations with their Invitation to Offer • Define terms, conditions and arrangements for the submission of an Invitation to Offer • Inform qualified organisations of the proposed process and timeframe for the procurement process, and • Specify the information required from qualified organisations and the evaluation criteria which will be used by Council to evaluate the Invitation to Offer.