Cyber Security Managed Detection and Response Services

### 🛡️ Project Overview Swan Hill Rural City Council is seeking qualified and experienced providers for the delivery of a comprehensive **Managed Detection and Response (MDR)** service. This tender aims to enhance the Council's cyber resilience by implementing robust security monitoring and threat mitigation strategies. The procurement is structured to allow for either a single provider or multiple specialized suppliers to manage different components of the security stack. ### 📋 Key Requirements and Scope The scope of work is divided into five critical service components: * **Managed Endpoint Detection and Response (EDR)** * **Managed Identity Threat Detection and Response (ITDR)** * **Active Monitoring Services** * **Managed Security Information and Event Management (SIEM)** * **Phishing Simulation Tools & Managed End User Training** Bidders must confirm their ability to provide a cloud-hosted **SaaS platform** and ensure all system data is stored and processed within **Australian-based data centres** to comply with data sovereignty and privacy regulations. ### 🏢 Issuing Organization The tender is issued by the **Swan Hill Rural City Council**, located in Victoria. The Council manages critical infrastructure and sensitive data for approximately 21,000 residents across a 6,116 square kilometer region. ### 🎯 Desired Outcomes The primary goal is to safeguard community trust and protect operational capabilities against an increasing cyber-threat landscape. The successful solution must ensure high availability and confidentiality while meeting regulatory obligations such as the **Victorian Protective Data Security Standards**. ### 🔍 Search Keywords Cyber Security, MDR, EDR, SIEM, ITDR, Managed Security Services, Phishing Simulation, Data Sovereignty, Victoria Local Government, Threat Detection.