IT Managed Services

### 🌐 Project Overview Junee Shire Council is inviting tenders from qualified and experienced **IT Managed Services Providers (MSP)** to support their in-house IT team. This partnership aims to bolster the Council's Information Technology department in managing daily operations and achieving strategic long-term objectives. The contract is structured as a three-year initial term with options for three one-year extensions. ### 🛠️ Key Requirements and Scope The successful provider will be responsible for a variety of technical and consultancy tasks, including: * **System Reliability:** Improving the security and stability of existing hardware and software. * **Infrastructure Modernization:** Upgrading network, server, and application environments. * **Cyber Security:** Continually enhancing the Council's security posture and audit capabilities. * **Support Services:** Providing routine maintenance, technical support, and project resourcing. * **Procurement:** Potential supply of hardware and software licensing. ### 🏢 Issuing Organization The tender is issued by **Junee Shire Council**, located in the Riverina region of New South Wales. The Council serves a community of approximately 6,000 residents and operates from its headquarters in Junee. ### 🎯 Desired Outcomes The Council seeks to establish a monthly retainer model supplemented by fixed hourly rates for escalated technical issues and consultancy. The primary goal is to enhance IT service design and delivery for both Council staff and the broader community, with an expected service commencement date of **June 1, 2026**. ### 🔍 Search Keywords IT Managed Services, MSP, Junee Shire Council, NSW Local Government, IT Support, Cyber Security, Infrastructure Modernization, IT Consultancy, Riverina IT Tenders.