Workers’ Compensation Information and Advisory Service for Workers

### 📋 Tender Overview The **Office of Industrial Relations (OIR)** in Queensland is seeking Expressions of Interest (EOI) for the delivery of the **Workers’ Compensation Information and Advisory Service for Workers (WCIAS for Workers)**. This initiative is designed to provide a free, confidential, and independent advisory service to assist Queensland workers in navigating the complex workers' compensation scheme. The contract is valued between **$1M and $3M** and is structured as a grant-funded service for an initial three-year term, with a potential two-year extension based on performance. ### 🛠️ Key Requirements & Scope Applicants must demonstrate their capability to provide expert information and support to individuals making compensation claims. The service aims to improve claimant understanding and ensure fair access to the scheme. Key responsibilities include: * Delivering expert advisory services across all Queensland regions. * Adhering to the requirements set out in the draft Service Agreement. * Meeting specific Key Performance Indicators (KPIs) related to service accessibility and quality. ### 🏢 Issuing Organization The tender is issued by the **Office of Industrial Relations**, located in Brisbane, QLD. The OIR is responsible for workplace health and safety, electrical safety, and industrial relations frameworks within the state. ### 🎯 Desired Outcomes The primary goal is to maintain a fair and sustainable workers' compensation scheme by empowering workers with independent knowledge. Successful bidders will provide a vital link between regulatory frameworks and the workforce, ensuring high levels of compliance and support. ### 🔍 Search Keywords Workers Compensation, Advisory Service, Queensland Government, Grant Funding, Workplace Health and Safety, Industrial Relations, Community Services, EOI, Brisbane.