ITT2543 Computers and Peripherals

💻 Tender Overview: PC as a Service (PCaaS) for Sunshine Coast Council Sunshine Coast Council is inviting proposals for the provision of PC as a Service (PCaaS) to manage its fleet of approximately 2,000 end-user computing devices. This tender represents a strategic shift from traditional hardware procurement to a comprehensive, managed service model. 🎯 Scope of Work The successful supplier will assume end-to-end accountability for the device lifecycle, including: Hardware Provisioning: Enterprise-grade laptops, desktops, workstations, and tablets. Managed Services: Fixed per-device-per-month operating expenditure. Deployment & Configuration: Imaging, asset tagging, and Windows Autopilot integration. Lifecycle Management: Proactive refresh, fleet optimization, and secure end-of-life disposal. Support: Helpdesk, break/fix, and warranty coordination. 📋 Key Requirements Windows Autopilot: Suppliers must be an existing Windows Autopilot Deployment Partner or commit to achieving this status upon contract award. Contract Term: Initial 4-year term with 4 x 12-month extension options. 📍 Location & Organization Issuing Body: Sunshine Coast Council, Queensland. Target Audience: IT service providers specializing in hardware lifecycle management and managed IT services. This opportunity is ideal for vendors capable of delivering scalable, enterprise-grade IT solutions. Interested parties should ensure they meet the technical requirements for Windows Autopilot and demonstrate capacity for large-scale fleet management. Keywords: PCaaS, IT Managed Services, Hardware Procurement, Windows Autopilot, Sunshine Coast Council, IT Infrastructure, Device Lifecycle Management.