Ronal McDonald House Charities (SEQ) - Security Services

Summary and scope

Ronald McDonald House Charities South East Queensland (RMHC SEQ) is seeking to engage a suitable and qualified security service providers to deliver overnight onsite security services across its Herston and South Brisbane Houses. ABOUT THE CLIENTRMHC Houses provide accommodation and support to families of seriously ill or injured children. These are sensitive, trauma-informed environments, and security services must prioritise safety while demonstrating empathy, discretion and professionalism.GOODS AND SERVICES REQUIREDProvision of licensed security servicesDeployment of Level 4 Security Officers (Security Services Industry Award 2020)Overnight static guarding servicesAfter-hours access control, monitoring and incident responseLimited administrative support such as assisting with late check-ins and guest movementsEXPECTED TIMINGServices required on an ongoing basis, subject to operational demandTypical overnight coverage between 9:45pm and 7:15am, 7 days per weekLOCATION OF DELIVERYRMHC South Brisbane House – 283 Vulture Street, South Brisbane QLDRMHC Herston House – 22 Garrick Terrace, Herston QLDRemote service delivery is not applicable.NOTETenderers are to make themselves known with all information in the tender documents provided and return conforming tender submissions