RFT- Website Content Management System and Redevelopment

### 🌐 Tender Overview: Burwood Council Website Redevelopment Burwood Council is inviting proposals for the comprehensive redevelopment of its digital presence. This project seeks a dual-solution approach: the procurement of a modern **Website Content Management System (CMS)** and the engagement of a **Design and Development Partner** to execute the project. #### 🎯 Project Scope & Objectives Council aims to transform its digital touchpoint into a bold, forward-thinking platform that reflects the city's growth. Key deliverables include: * **Enhanced User Experience:** Streamlining navigation and search to facilitate seamless task completion. * **Operational Efficiency:** Reducing reliance on the Customer Service centre by providing accurate, accessible online information. * **Accessibility & Compliance:** Ensuring the site meets **WCAG 2.2 AA standards**. * **Technical Foundation:** Establishing a data-informed platform with robust analytics for ongoing optimization. #### 🛠 Key Requirements * **CMS Flexibility:** All CMS options are open; however, the platform must support native form capabilities and future scalability. * **Integration:** Must support critical integrations including Bookable events and Nice CX One live chat. * **Content Strategy:** A full rewrite of approximately 1,100 pages is required, to be managed collaboratively during the discovery phase. * **Geographic Constraint:** The development agency must reside in **Australia or New Zealand**. #### 📅 Important Dates * **Submission Deadline:** Friday, 08 May 2026, 03:00 PM (AEST). * **Supplier Query Cut-off:** Monday, 04 May 2026, 03:00 PM (AEST). * **Decision Expected:** Friday, 19 June 2026. This opportunity is ideal for digital agencies and software providers specializing in **government web development**, **UX/UI design**, and **SaaS CMS implementation**.