AUSTRALIA · TENDER
2026/314 Customer Experience (CX) Training Program
🏢 Tender Overview: Customer Experience (CX) Training Program Mildura Rural City Council is inviting proposals from qualified training providers to deliver a comprehensive Customer Experience (CX) Training Program. This initiative aims to embed a consistent, organisation-wide CX culture by equipping approximately 120 leaders and 450 staff with the necessary…
Key facts
- Buyer
- Mildura Rural City Council
- Location
- Madden Ave, Mildura, VIC 3500, Australia
- Status
- Closed
- Opened
- 29 Apr 2026
- Closed
- 28 May 2026
- Decision
- 11 Jun 2026
- Categories
- Training & Development
Summary and scope
Mildura Rural City Council is seeking Tender responses from suitably qualified individuals and organisations to provide a Customer Experience (CX) Training Program to build consistent, organisation-wide capability in customer experience by equipping all staff and leaders with the knowledge, skills and tools to understand, apply and embed the Mildura Rural City Council CX Framework. The training program aims to strengthen CX culture, align practice with Council’s Business Excellence principles, and ensure staff can deliver clear, consistent and customer-focused service across all roles and teams. ENQUIRIES: Any tender enquiries should be directed to the online forum in VendorPanel. SUBMISSIONS: Completed responses can ONLY be submitted electronically by uploading into the VendorPanel System. Respondents will receive a confirmation email response upon completion. Should assistance be required please use the help function or the online chat available from the home page of VendorPanel. ...
Source and freshness
Source update date not provided
Information shown is sourced from public opportunity records.