Request for Tender - Provision of Managed IT Services

🖥️ Tender Overview: Managed IT Services for Balranald Shire Council Balranald Shire Council is inviting proposals from qualified and experienced IT service providers to deliver comprehensive Managed IT Services across all Council facilities. This procurement aims to secure a reliable partner to manage the Council's technology environment, ensuring operational efficiency and robust security. 📋 Scope of Work & Requirements The successful bidder will be responsible for: Helpdesk & End-User Support: Providing responsive technical assistance to staff. Infrastructure Management: Proactive maintenance and management of IT hardware and systems. Cybersecurity: Implementing essential security measures to protect Council data and assets. IT Governance: Ensuring compliance and strategic alignment with industry standards. 📍 Location & Eligibility This project is based in Balranald, New South Wales. Interested parties should demonstrate significant experience in similar government or enterprise-level IT projects and possess the necessary resources to support a multi-site environment. 🔑 Key Keywords Managed IT Services, IT Infrastructure, Cybersecurity, Helpdesk Support, IT Governance, Government Procurement, NSW Council, IT Outsourcing, Managed Services Provider (MSP). Interested suppliers are encouraged to review all tender documentation, including the recently added addenda and briefing materials, to ensure full compliance with the submission requirements.