Request for Tender - Provision of Managed IT Services

### 🖥️ Managed IT Services Tender: Balranald Shire Council **Balranald Shire Council** is inviting experienced IT service providers to submit tenders for the **Provision of Managed IT Services (Ref: VP510677)**. This procurement aims to secure a reliable partner to manage the Council's entire technology environment across all operational sites. #### 📋 Scope of Work The successful bidder will be responsible for: * **Helpdesk & Support:** Providing responsive end-user support and helpdesk services. * **Infrastructure Management:** Proactive maintenance and management of IT infrastructure. * **Cybersecurity:** Implementation of robust security measures to protect Council data. * **Governance:** Ensuring strong IT governance and strategic alignment. #### 🎯 Requirements for Bidders Interested parties must demonstrate: * Proven experience in delivering similar managed IT services for public sector or large-scale organizations. * Capacity to provide comprehensive technical resources and support staff. * Ability to meet the specific service level agreements (SLAs) outlined in the tender documentation. #### 📅 Key Dates * **Tender Open:** 21 May 2026 * **Supplier Query Cut-off:** 19 June 2026, 02:00 PM * **Tender Close:** 26 June 2026, 02:00 PM * **Expected Decision:** 24 July 2026 This is a significant opportunity for IT firms specializing in **Managed Services, Cybersecurity, Cloud Solutions, and IT Infrastructure Support** to partner with a local government entity in New South Wales. Interested vendors should review the attached response templates and documentation to ensure full compliance with the Council's requirements.