Cyber Security Operations Centre CSOC

Summary and scope

SR91442681, Request for information, managed Cyber Security Operations CentreEnergy Queensland is seeking information from established suppliers for a managed Cyber Security Operations Centre (CSOC) service across its corporate IT and Operational Technology (OT) environments.The indicative scope includes 24x7 security monitoring, alert triage and investigation, incident notification and escalation, threat hunting, threat intelligence, detection and security platform engineering, OT security monitoring, and on-demand incident response and digital forensics. It also includes service management, incident exercises, knowledge transfer, transition and exit support.Suppliers must support Microsoft Sentinel as EQL’s target security information and event management platform and integrate with EQL’s security platforms and ServiceNow. The service will operate alongside EQL’s internal teams, with EQL retaining incident command, risk acceptance and operational decisions.This request is intended for suppliers with - An operational Australian-based 24x7 CSOC, Brisbane-based engagement and access to incident response, forensic and OT specialists.Proven managed monitoring capability across both IT and OT environments.Relevant electricity-sector or Australian critical infrastructure experience, supported by two comparable customer references.Capacity to keep all EQL data handling within Australia, with no offshore access.Willingness to use the Queensland Information Technology Contracting (QITC) framework for a future engagement.This is an information-gathering and capability-screening activity, not a request for tender or a commitment to procure. It is not intended for software-only, advisory-only, penetration testing or staff augmentation offerings. Responses will inform EQL’s future service requirements and sourcing approach.