AUSTRALIA · TENDER
Call Centre - 24/7 Safety Incidents and Hazards
📞 24/7 Call Centre Services for Safety Incidents and Hazards (RFP WS5409684693) Transport for NSW (TfNSW) is seeking proposals via Request for Proposal (RFP) for a dedicated 24/7 Call Centre service to manage and process approximately 7,500 annual reports concerning Safety Incidents and Hazards. This critical service must operate 365 days a year, providing…
Key facts
- Buyer
- Transport for NSW
- Location
- All regions
- Status
- Closed
- Opened
- 26 Nov 2025
- Closed
- 15 Jan 2026
- Decision
- Not provided
- Categories
- Professional services excluding consultancies - Clerical and administrative services, Request for proposal (RFP)
Summary and scope
24/7 Call Centre to receive and process approximately 7500 calls annually relating to Safety Incidents and Hazards.
Source and freshness
Source update date not provided
Information shown is sourced from public opportunity records.