WS5462198502 POS (Point of Sale) System Replacement for Regional Rail

### 🚆 NSW TrainLink Onboard POS System Procurement NSW TrainLink is seeking proposals for the supply, configuration, installation, and ongoing support of a modern **Point of Sale (POS) solution** for its regional rail fleet. This project aims to replace existing systems with a reliable, secure, and fit-for-purpose platform capable of operating in regional and remote environments. #### 📋 Scope of Work The successful bidder will be responsible for three core components: * **POS Software Capability:** Provisioning software to support retail transactions, payment processing, reporting, and access controls. * **Break-Fix & Support:** Providing ongoing maintenance, service management, and incident resolution under agreed service levels. * **Integration & Rollout:** Integrating the solution with existing onboard hardware and NSW Trains systems, including pilot deployment and fleet-wide rollout across XPT, XPL, and New Regional Fleet units. #### 🔑 Key Requirements * **Scheme Membership:** Bidders must be members of the **ICT Services Scheme (SCM0020)** in Category M (Systems and Solution) or Category N (Software) by the conclusion of the RFP. * **Capability:** Ability to provide a comprehensive solution covering all three scope components. * **Compliance:** Successful bidders must agree to quarterly social procurement reporting. #### 📅 Important Dates * **Open Date:** 11-Mar-2026 * **Close Date:** 08-Apr-2026, 3:00 PM * **Decision Date:** 30-May-2026 This opportunity is ideal for vendors specializing in **railway technology**, **onboard retail systems**, and **ICT managed services**. Interested parties must register their interest via email to `tss.bidder@transport.nsw.gov.au` to access the full tender documentation.