Visitor and Contractor Management Solution RFP

Location: Sydney metro

Buyer: Transport for NSW

Opened: Apr 08, 2026

Closed: May 13, 2026

Information and technologyInformation and technology - Software licensing and supportRequest for proposal (RFP)
### 🏢 Tender Overview Transport for NSW (TfNSW) is seeking proposals for a **Visitor and Contractor Management Solution** (Opportunity ID: WS5483625079). This RFP aims to implement a robust system to manage on-site check-in/out processes and streamline the onboarding, licensing, and qualification approval of contractors. ### 🛠 Scope of Work The project is divided into two separable portions, allowing vendors to bid for one or both: * **Visitor & Contractor Check-in/out:** Implementation of kiosks and QR code systems compatible with mobile, tablet, or laptop devices. * **Contractor Management:** A digital platform for contractor registration, document submission, and automated approval workflows for compliance verification. ### 📋 Key Requirements * **Support:** 24/7 customer and IT support, 365 days a year, including training materials. * **Reporting:** Advanced reporting capabilities to monitor organizational compliance. * **Mandatory Scheme:** Vendors must be members of the **ICT Services Scheme (SCM0020)**. ### 📍 Important Information * **Location:** Sydney Metro. * **Submission:** Interested parties must register via email to `tss.bidder@transport.nsw.gov.au` to receive Ariba access credentials. * **Market Briefing:** An online session is scheduled for Thursday, 16 April, 3-4 PM (AEST) via MS Teams. ### 🔍 Keywords Visitor Management, Contractor Management, ICT Services Scheme, SCM0020, Transport for NSW, Compliance Software, Onboarding Automation, Digital Check-in, RFP, Sydney Procurement.