Visitor and Contractor Management Solution RFP
Location: Sydney metro
Buyer: Transport for NSW
Opened: Apr 08, 2026
Closing: May 13, 2026
Information and technologyInformation and technology - Software licensing and supportRequest for proposal (RFP)
### 🏢 Tender Overview
Transport for NSW (TfNSW) is seeking proposals for a comprehensive **Visitor and Contractor Management Solution** (RFP ID: WS5483625079). This procurement aims to streamline on-site check-in/out processes and automate the management of contractor documentation, including license verification and compliance approvals.
### 📋 Scope of Work
The project is divided into two separable portions, allowing vendors to bid for one or both:
* **Visitor & Contractor Check-in/out:** Implementation of kiosks and QR code systems compatible with mobile, tablet, or laptop devices.
* **Contractor Management System:** A platform for contractor registration, invitation, and automated document/license review workflows.
### 🛠 Key Requirements
* **Support:** 24/7 customer and IT support, 365 days a year, including provision of training materials.
* **Reporting:** Advanced reporting capabilities to monitor organizational compliance.
* **Compliance:** Vendors must hold membership in the **ICT Services Scheme (SCM0020)**.
### 📅 Important Dates
* **Market Briefing:** 16 April 2026, 3-4 PM (AEST) via MS Teams.
* **Submission Deadline:** 13 May 2026, 3:00 PM.
* **Decision Date:** 31 July 2026.
### 🔑 Keywords
Visitor Management System, Contractor Management, Compliance Software, ICT Services Scheme, SCM0020, Transport for NSW, Procurement, Software Licensing, On-boarding Automation.