Request for Proposal - Taxi Transport Subsidy Scheme (TTSS) Gen 3 Service Solution

📋 Tender Overview Transport for NSW is seeking proposals for the Taxi Transport Subsidy Scheme (TTSS) Gen 3 Service Solution. This procurement aims to modernize the existing TTSS infrastructure by delivering both physical smart card services and advanced digital solutions. The project focuses on creating a technology-agnostic, unified platform that enhances the user experience for participants with disabilities while streamlining payment and data management processes. 🎯 Key Objectives & Scope Provider Neutrality: Enable participants to use technology solutions across any authorized point-to-point transport provider in NSW. Fraud Prevention: Improve data transparency, reporting accuracy, and payment efficiency. Digital Transformation: Replace legacy docket book systems with modern, scalable digital alternatives. Operational Efficiency: Simplify end-to-end processes and improve service provider interactions. 🛠 Mandatory Requirements Scheme Membership: Proponents must be registered under the NSW ICT Services Scheme (SCM0020), specifically under subcategory M - M04 (Other Software Services). Social Procurement: Successful bidders will be required to provide quarterly reporting regarding social procurement commitments. 📅 Important Dates Open Date: 2026-05-01 Close Date: 2026-06-08T15:00:00Z Decision Date: 2026-10-01 💡 How to Apply Interested parties must register their interest by emailing tss.bidder@transport.nsw.gov.au with the required organizational details (Tender ID, ACN/ABN, and contact information) to receive access to the Ariba tender portal. Keywords: TTSS, Transport for NSW, ICT Procurement, Smart Card Technology, Point-to-Point Transport, Digital Transformation, SCM0020, Government Tender.