Service Centre & Associated Trade Services

🏢 Tender Overview New Zealand Post Limited is seeking proposals for a Service Centre & Associated Trade Services provider to support its updated service delivery model. This procurement aims to appoint a strategic partner to manage reactive maintenance across the organization's nationwide property asset network. 🛠 Scope of Work The successful respondent will be required to establish and operate a 24/7 service centre. Key responsibilities include: Fault Triage & Management: Efficiently assessing and prioritizing maintenance requests. Work Order Coordination: Creating and managing work orders through to completion. Contractor Management: Overseeing a reliable network of trade partners across New Zealand to ensure end-to-end service delivery. 🎯 Objectives & Requirements This partnership is vital for ensuring operational continuity, maintaining high health and safety standards, and enhancing the overall experience for both employees and customers. Bidders must demonstrate the capability to provide a comprehensive, nationwide solution that integrates seamlessly with NZ Post’s existing infrastructure. 🔍 Search Keywords #FacilitiesManagement #MaintenanceServices #ServiceCentre #Outsourcing #NZPost #PropertyManagement #TradeServices #ReactiveMaintenance #NewZealandTenders