AUSTRALIA · TENDER

RFQ2021-503 Provision of Employee Assistance Program (EAP) Services

Wagga Wagga City Council (WWCC) is seeking to engage with suitably qualified and experienced suppliers for the provision of Employee Assistance Program (EAP) Services to assist employees, and their immediate family, with work-related or personal problems that may be affecting their work. The supplier/s will be required to conduct confidential, independent co…

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Key facts

Buyer
Wagga Wagga City Council
Buyer address
243 Baylis St, Wagga Wagga, New South Wales 2650, Australia
Status
Closed
Opened
05 Jul 2020
Closed
29 Jul 2020
Decision
18 Aug 2020
Categories
HR Services & Recruitment

Summary and scope

Wagga Wagga City Council (WWCC) is seeking to engage with suitably qualified and experienced suppliers for the provision of Employee Assistance Program (EAP) Services to assist employees, and their immediate family, with work-related or personal problems that may be affecting their work. The supplier/s will be required to conduct confidential, independent counselling within: • Twenty-four (24) hours of initial contact in emergency situations; or • Five (5) working days of initial contact for non-emergency situations. Supplier/s are also to provide a 1800 number service (Telephone Counselling service) for all EAP employees to use.

Source and freshness

Source update date not provided

Information shown is sourced from public opportunity records. Official buyer documents and addenda take precedence for deadlines, eligibility and submission requirements.