AUSTRALIA · TENDER

In/Out Replacement

Lismore City Council is seeking expressions of interest for the implementation of a cloud-based In/Out contacts board for internal use. We need the system to support the following; • Office 365 Presence • Skype for Business Support • Microsoft Teams support • Azure AD single-sign-on • Azure AD synchronisation of users • Ability to filter by business unit (do…

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Key facts

Buyer
Lismore City Council
Buyer address
43 Oliver Ave, Goonellabah, New South Wales 2480, Australia
Status
Closed
Opened
08 Sept 2020
Closed
30 Sept 2020
Decision
06 Oct 2020
Categories
IT & Telecomms

Summary and scope

Lismore City Council is seeking expressions of interest for the implementation of a cloud-based In/Out contacts board for internal use. We need the system to support the following; • Office 365 Presence • Skype for Business Support • Microsoft Teams support • Azure AD single-sign-on • Azure AD synchronisation of users • Ability to filter by business unit (domains) @lismore and @rtrl • Ability to filter staff by departments (Technology Services, Customer Services) • Ability to filter by first letter of name (A-B-C-D-E-F-G-H-I-J-K-L-M-N-O-P-Q-R-S-T-U-V-W-X-Y-Z) • Ability to filter by status such as “Available” “Away” • Ability to change the status of a user (for Contact Centre staff)

Source and freshness

Source update date not provided

Information shown is sourced from public opportunity records. Official buyer documents and addenda take precedence for deadlines, eligibility and submission requirements.